All of our teas are 100% vegan friendly (Even our Lemon and Honey tea) where we use a flavoured Rooibos which means it does not actually contain honey, but a natural flavouring that has sweet honey characteristic. Our latte powders are 100% vegan friendly and you can just add your plant milk of choice.

Our teas do not have any gluten in the ingredients, but the factory does handle gluten products. All machinery is cleaned thoroughly after any allergen containing blends. We cannot however claim to be gluten free

Absolutely! Unlike some nylon bags, our tea pyramid bags are made from a cornstarch material that is fully biodegradable. Just pop it in your food waste and it will be gone in no time, leaving no impact on the environment. We have now switched our inner bags, which hold our 15 biodegradable teabags from plastic to a new biodegradable/compostable cellulose alternative material called Natureflex. This has been tested and is fully biodegradable, so the great news is you can now just pop the everything into the compost.

We get asked this all the time and our answer is: We only select the best teas from the best tea estates based on quality of the leaf and taste of the tea. Organic teas are not always the best in taste or quality, but that said if we can find an organic tea that matches the quality we will use it. Currently around 30% of our ingredients used are ‘Organic’ but do we sell Organic tea, the answer is “no”.

The best teas are not always Fairtrade, we are focused on making sure the tea estates we buy our teas from have a sustainable business model and because we pay a higher price for our teas the workers have better working conditions.

Not a problem at all, write down any allergies down in the additional comments section at checkout and we will keep a record of these and should any teas contain any allergens we will swap these teas out for a alternative selection where appropriate.

Please note that we only cater for the 14 main allergens listed by the Food Service Authority. The list can be found here

Whilst many Caffeine free teas are thought to be OK, we are not doctors. We recommend that you speak to your doctor to make sure whether it is OK or not.

The ‘flavour’ in the ingredients refers to the natural flavour we sometimes put in blends. We only ever use natural flavouring in some of our tea blends, with no hidden nasties!  We also sell many blends without any added natural flavouring, it is the more adventurous blends that need a little kick in flavour.